Frequently Asked Questions

Find answers to common questions about using our platform for freelancers and clients.

How do I register as a buyer?

Register with HEXYN to access our Brand Lab. Access is limited to verified retailers, distributors, and import partners to ensure trust and professionalism. Once registered, you’ll benefit from HEXYN’s tailored offers and support.

What types of brands can I find in HEXYN’s Brand Lab?

Our curated brands cover premium European lifestyle categories — including luxury & lifestyle, beauty, gourmet food & beverage, pet lifestyle, and mother & baby.

How selective is HEXYN with brands?

Very. Each brand is carefully evaluated for authenticity, craftsmanship, and market readiness. We do not work with dropshipping or white-label products — only with brands that have true stories and quality products suited for Asian markets.

Do you support logistics and procurement?

Yes. HEXYN streamlines sourcing, import/export compliance, and logistics to make procurement simple and reliable for buyers.

Can I request exclusivity in my market?

Exclusivity may be granted on a case-by-case basis depending on your market and the brand’s expansion goals. HEXYN works with you to support your growth and long-term success.

How does HEXYN help me enter Asia?

HEXYN designs low-risk, results-driven market entry strategies — from testing demand through pilot campaigns and soft launches to connecting you with trusted distributors and retail partners.

What are the costs to join HEXYN?

Our model blends service fees with performance-based commissions, meaning our success is tied directly to your growth. A subscription model will also be available in the near future for ongoing support.

Do I need to ship products immediately?

Not at all. Many brands begin with pre-orders, soft launches, or group-buy campaigns before committing to large-scale logistics. HEXYN also supports procurement and logistics, making the process seamless for you.

How selective is HEXYN?

Every brand in our portfolio is carefully evaluated for authenticity, craftsmanship, and market readiness. We partner only with brands that have true stories and products made with care. We do not work with dropshipping or white-label brands.